BlueRockTEL

Our main features

BlueRockTEL provides a comprehensive Business Support Solution, specifically tailored for the Telecom and Cloud industries. Employing a modular approach, it enables the selection and integration of individual, multiple, or all available features to accommodate specific business requirements.

Sales Management

A highly adaptable solution unleashing marketing and sales creativity - Advanced service or fleet configurations for Telecom or Cloud Services - Efficient management of third-party payers (leasing)

Project Management

Pre-deployment technical assessments - Comprehensive project management for client implementations - Configurable automated emails at each stage - Enhanced teamwork and collaboration

Mediation, Rating and Billing

Swift usage data retrieval - Ultra-efficient mediation/valuation system based on NoSQL technologies - Real-time processing, advanced statistics, billing and reverse-billing with margin analysis.

Debt Recovery

Effective payment management (Direct Debits, Sepa, GoCardless, Stripe, etc) - Automated debt recovery reminders - Streamlined handling of unpaid fees.

Helpdesk

Advanced ticketing solution - Incoming email filters for ticket direction - Sophisticated time-tracking - Automatic billing for out-of-contract tickets.

Customer Training and Communication

Integrated newsletter campaign tool - Customer satisfaction surveys - Real-time data feedback and insights - E-learning features for customer training

Find out more about the BlueRockTEL Telecom billing solution.

Learn more about BlueRockTEL, discover why and how our solution will enable you to invoice your telephony services more efficiently, as well as saving you time and money.